SAM4 Platform
The complete monitoring system for your motor fleet.
Hardware at the MCC. Signal processing and AI analytics in the cloud. A team of reliability engineers validating every alert. And a dashboard your entire organisation can use. SAM4 is the full stack — delivered as a managed service.
What you get
Four components. One managed service.
SAM4 is not a single product. It's four components working together — each one purpose-built for industrial motor monitoring, delivered and managed by Samotics.
Sensor + comms hardware
Dedicated hardware installed at the MCC. Captures the electrical signature of every connected AC motor at up to 96 kHz and transmits data via cellular, with Ethernet or WiFi fallback where signal is limited. No sensors on the machine. No wiring to the asset.
Signal processing + AI analytics
Proprietary algorithms extract mechanical and electrical features from the signal. Machine learning models — trained on thousands of industrial assets — detect anomalies, classify fault types, and track degradation over time.
Monitoring service
Every AI-flagged anomaly is reviewed by a Samotics reliability engineer before an alert reaches your team. Fault type confirmed, severity assessed, recommended action written. No false positive noise. No alerts to triage. This is what makes SAM4 a managed service, not a self-serve tool.
Dashboard + API
A fleet-wide interface for daily use and quarterly reporting. Asset health scores, active alerts, diagnostic history, and trend analysis — all in one view. Your engineers see everything we see. Role-based access for different teams. REST API for CMMS integration and automated workflows.
Dashboard
Built for daily checks and quarterly reviews
The dashboard is designed for two users: the Reliability Manager who checks it daily, and the Operations Director who opens it quarterly. Both get what they need in under 60 seconds.
Asset health overview
Every asset displays a health score based on continuous electrical signature analysis. Green, amber, red — at a glance. Drill into any asset for full diagnostic history.
Alert feed
Active alerts ranked by severity and urgency. Each alert includes fault type, affected asset, recommended action, and estimated time to failure. Every alert is validated before it reaches your team.
Energy insights
Track energy efficiency across your fleet. Identify underperforming assets, detect process deviations that drive excess consumption, and see where optimisation matters most.
Trend analysis
Track how asset health evolves over weeks and months. Spot slow degradation before it triggers an alert. Compare performance across similar asset types to identify outliers.
Dashboard screenshot available on request — request a live demo to see it in action.
Alert logic
Every alert is validated before it reaches your team
Reliability teams don't need more alerts. They need fewer, better ones. SAM4's three-stage pipeline ensures every alert that reaches your team has been validated by a reliability engineer.
AI detection
Machine learning models identify anomalies in the electrical signature. The models are trained on thousands of industrial assets across fault types and equipment categories.
Expert validation
Every anomaly flagged by the AI is reviewed by a Samotics diagnostician before an alert is sent. Human expertise confirms fault type, assesses severity, and writes a recommended action. No automated spam.
Alert delivery
Validated alerts arrive in the SAM4 dashboard and push to your CMMS, email, or notification channel. Each alert includes: fault type, severity level, affected asset, recommended action, and estimated timeline.
Severity levels
Immediate action required. Failure likely within days to weeks. The alert includes specific remediation steps.
Developing fault detected. Plan maintenance within the next scheduled window. Degradation trend visible but not yet urgent.
Minor anomaly or process deviation. Monitor the trend. No immediate action, but the condition is now tracked.
Diagnostic depth
What your team receives with every alert
Every validated alert comes with a diagnostic report written by a Samotics reliability engineer. Fault type, severity, recommended action, and full historical context — ready to act on.
Fault type
Bearing degradation, misalignment, imbalance, cavitation, clogging, rotor bar defects, winding degradation, power supply issues, or process deviations. Classified by the AI, confirmed by the diagnostician.
Severity assessment
How far the fault has progressed. Baseline comparison, degradation rate, and estimated time to functional failure. Not just "something is wrong" — how wrong, and how fast it's getting worse.
Recommended action
Specific maintenance recommendation written by the diagnostician. "Inspect bearing at next scheduled shutdown" or "Replace coupling within 4 weeks." Actionable, not generic.
Historical context
Full timeline: when the anomaly first appeared, how it has evolved, and how the asset compares to similar equipment across your fleet. Pattern recognition across thousands of assets informs every diagnosis.
Service model
Expert engineers behind every alert
SAM4 isn't self-serve software. Behind the platform is a team that knows your fleet, your sites, and your maintenance priorities.
Dedicated diagnostics team
Reliability engineers with domain expertise across pumps, compressors, fans, and motors. They've analysed thousands of faults across dozens of industries. Every AI-flagged anomaly is reviewed: fault type confirmed, severity assessed, recommended action written, time-to-failure estimated. Your team receives validated insights — not raw alerts to triage.
Named customer success manager
One person who knows your fleet, your sites, and your maintenance priorities. They coordinate onboarding, manage escalations, track detection outcomes, and ensure you're extracting full value from the platform. When you call, you speak to someone who already knows what's happening on your assets.
Quarterly business reviews
Scheduled reviews covering detection outcomes, fleet health trends, asset prioritisation recommendations, and ROI tracking. Data formatted for leadership — including avoided downtime, energy savings, and maintenance cost impact. No reformatting required.
Getting started
We guide every step
Deploying condition monitoring usually means months of planning. SAM4 is different. We guide you from asset selection through go-live and beyond — with a named contact at every stage.
Asset selection
We help you identify which assets to monitor first — based on criticality, failure history, and accessibility. Not every motor needs monitoring. We help you prioritise the ones where early detection has the highest impact.
Installation + onboarding
Hardware installs at the MCC in under 30 minutes per asset. Your fleet appears in the dashboard the same day. We handle configuration, baseline calibration, and initial health assessment.
Training
Structured training for every user role. Your maintenance team learns to interpret alerts, act on recommendations, and track outcomes. Operations directors learn to use fleet-level views and reporting. We train to your workflow, not ours.
Ongoing support
A named customer success manager for escalations, quarterly reviews, and continuous improvement. New assets can be added at any time. As your fleet grows, the service scales with it.
Enterprise features
Built for multi-site, multi-team operations
SAM4 scales from a 20-asset pilot to a 10,000+ asset fleet. The enterprise features below exist because our largest customers demanded them.
Multi-site management
Manage assets across multiple sites, regions, and business units from a single dashboard. Filter, group, and compare by any dimension.
Role-based access
Configure visibility and permissions by role. Site engineers see their assets. Regional managers see their sites. The CTO sees the fleet. SSO integration available.
Integrations
SAM4 connects to your existing maintenance systems — SAP PM, IBM Maximo, and other CMMS platforms. Alerts and diagnostics flow directly into your work orders. Data exports and automated workflows available via REST API.
Leadership reporting
Pre-built reports for quarterly reviews, regulatory compliance, and internal stakeholder updates. Avoided downtime, energy savings, and maintenance cost impact — formatted for leadership. Export to PDF or share live links.
“Samotics offers us an innovative perspective on our assets, unveiling insights into previously hidden situations. This newfound visibility empowers us to make informed, proactive decisions that significantly improve our maintenance efficiency.”
See SAM4 running on real assets
A live demo walks through the dashboard, alert logic, and diagnostics on actual industrial data. No slides. Real faults, real assets, real outcomes.