Customer Results

Real results from real customers.

Filter by industry, asset type, or outcome to find proof that matters to your operation. Every result below is documented, quantified, and downloadable.

10,000+ assets monitored
80+ customers worldwide
5 continents
>90% detection rate

Case studies

Find the proof that matches your operation

Water & Wastewater

Yorkshire Water

£9.8M in benefits

1,300 assets monitored across hundreds of pumping stations. 70,000 manual inspections replaced. Fleet-scale coverage that transformed how Yorkshire Water manages pump health.

Scale ROI Pumps
Water & Wastewater

Southern Water

63 failures caught

£748K annual savings from early fault detection. Submersible pumps monitored 24/7 from the MCC — preventing pollution events and unplanned callouts across the network.

Detection ROI Pumps
Infrastructure

Schiphol Airport

9/9 faults detected

100% detection rate. ESA caught bearing damage that the existing vibration monitoring programme missed. The definitive proof that ESA and vibration are complementary technologies.

Detection Fans
Metals & Mining

thyssenkrupp

Bearing fault in extreme environment

SAM4 detected bearing degradation on a critical motor in a high-temperature, high-vibration steel environment — conditions where traditional sensors struggle to survive.

Detection Harsh environment
Metals & Mining

Nyrstar

800% ROI in 11 months

Zinc smelting operation. SAM4 detected faults that would have caused unplanned shutdowns costing tens of thousands per hour. Payback in under a year.

ROI Compressors
Water & Wastewater

Vitens

7.1% energy efficiency gain

Drinking water utility. SAM4 identified pumps operating below best efficiency point — enabling targeted energy optimisation across the fleet without capital expenditure.

Energy Pumps

Detection stories

Individual fault detections from the field

Each card below is a documented detection — a specific fault that SAM4 caught before it caused failure. Filter by industry to find detections relevant to your operation.

Water & Wastewater Use case

Inlet screw monitoring

Up to 5 months advance warning

Belt, gearbox and bearing faults detected remotely on wastewater inlet screws — up to five months before failure.

Pumps Belt Gearbox
Chemicals

Belt degradation in circulation pump

Downtime avoided

Rising belt frequency energy flagged at a chlor-alkali plant. Belt replaced during planned stop — no production losses.

Pumps Belt
Chemicals

Cavitation in 45 kW anolyte pump

€15,000 saved

Mechanical seal damage caught before catastrophic pump failure. Minor repair instead of full replacement.

Pumps Cavitation
Water & Wastewater

Clogging in wastewater collection pump

Timely action taken

Debris clogging detected through sustained cavitation signature. Customer removed blockage before permanent damage.

Pumps Clogging
Manufacturing

Missing bolt in 90 kW cooling pump

3-week detection window

Missing coupling bolt causing misalignment detected weeks before damage. One bolt replaced — no downtime.

Pumps Misalignment
Metals & Mining

Failing cardan shaft coupling in roller

100% detection accuracy

Fatigued coupling detected in hot strip mill roller. SAM4 has caught every coupling failure on these assets — zero false positives.

Rolls Coupling
Manufacturing Use case

Synthetic fibre production

$90,000 saved per detection

Motor overloading on heated godet roll detected and resolved within 30 minutes. $70K lost production + $20K corrective maintenance avoided.

Rolls Motor
Metals & Mining

Loose cardan joint in roll

Same-day detection

Diagnosed within hours of SAM4 installation — thanks to 2.5 years of baseline data from identical rolls.

Rolls Coupling
Manufacturing

Three faults in 30 kW oil transfer pump

3 faults found

Worn coupling spider, stuck vanes, and loose foundation — all three detected from a single alert. Complete failure prevented.

Pumps Multiple faults
Water & Wastewater

Clogging in borehole pump

~1 year advance warning

Iron buildup at submerged pump inlet detected through decreasing power and cavitation patterns — nearly a year before failure.

Pumps Clogging
Manufacturing

Gearbox-motor misalignment in 160 kW pump

7 months advance warning

Misalignment wearing out coupling blocks detected and tracked for 7 months. Confirmed at scheduled preventive maintenance.

Pumps Misalignment
Water & Wastewater Multi-detection

Borehole pump fault detections

Up to 200 m deep

Clogging, VFD issues, and mechanical degradation detected on submerged pumps — impossible to reach with traditional sensors.

Pumps Submerged
Manufacturing

Loose belt guard in shot blasting machine

2 machines, 1 fix

Loose guard in one blast wheel disturbed its neighbour. Both returned to normal after a single repair.

Machines Belt
Metals & Mining

Bearing failure in motor driving roll

7 months of tracking

Bearing degradation tracked from early detection to scheduled replacement. 26+ faults detected for this customer.

Rolls Bearing
Water & Wastewater

Yorkshire Water sewage pump clogging

Pollution prevented

Both co-located pumps completely blocked. SAM4 was the only system that detected it — telemetry had failed. Boots, tyres, and debris cleared in time.

Pumps Clogging
Chemicals Multi-detection

Belt-driven asset fault detections

Hundreds of thousands saved

Belt, bearing, and pulley faults across pumps, fans, and conveyors in ATEX zones. Sensors install in the MCC — no access to hazardous areas.

Pumps Fans ATEX
Chemicals

Cavitation in 200 kW centrifugal pump

Root cause fixed

Severe cavitation from suboptimal startup procedure identified. Operating procedure changed — recurring impeller and seal damage eliminated.

Pumps Cavitation

See what SAM4 can do for your operation

The results above are from operations like yours. A demo shows how SAM4 works on your asset types, in your industry, at your scale.

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